Terms of Service

These Terms of Service ("Terms") govern your access to and use of the PixoraAI mobile application, website, and related services (the "Service"), operated by VIONYX TECHNOLOGY JOINT STOCK COMPANY ("we", "us", or "our").

By installing, registering, or using the Service, you accept and agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

• You must be at least 13 years old (or 16 in the EU/EEA) to use the Service.
• If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian.
• You must have the legal capacity to enter into a binding contract.

2. Account Registration

• You may need to create an account to access certain features.
• You agree to provide accurate, complete, and up-to-date information.
• You are responsible for safeguarding your account credentials and all activity under your account.
• Notify us immediately at vionyxtechnologies@gmail.com of any unauthorized use.

3. License to Use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Service for your personal, non-commercial purposes, subject to these Terms.

4. User Content

4.1 Your Content

You retain full ownership of the photos, images, prompts, and other content you upload or generate ("User Content"). You are solely responsible for User Content.

4.2 License You Grant Us

By uploading User Content, you grant us a limited, worldwide, royalty-free license to host, process, transmit, and display your User Content solely to provide and improve the Service. We do not use your User Content to train AI models, sell to third parties, or for advertising.

4.3 Your Representations

You represent and warrant that:

• You own or have all necessary rights to your User Content.
• Your User Content does not infringe any third-party intellectual property, privacy, or publicity rights.
• Your User Content does not violate any law or these Terms.

5. Prohibited Conduct

You agree NOT to use the Service to:

• Upload or generate content that is illegal, harmful, threatening, abusive, defamatory, obscene, or pornographic.
• Generate child sexual abuse material (CSAM), non-consensual intimate imagery, or deepfakes of real people without consent.
• Impersonate any person or entity, or misrepresent your affiliation.
• Harass, stalk, threaten, or harm any individual or group.
• Violate intellectual property rights, trademarks, copyrights, or privacy rights.
• Distribute spam, malware, viruses, or other malicious code.
• Attempt to reverse-engineer, decompile, or extract source code from the Service.
• Use bots, scrapers, or automated systems to access the Service.
• Resell, sublicense, or commercially exploit the Service without our written permission.
• Bypass usage limits, security measures, or rate limits.

We reserve the right to investigate violations, remove offending content, suspend or terminate accounts, and report unlawful activity to authorities.

6. Subscriptions, In-App Purchases & Refunds

• The Service offers a free tier and optional paid subscriptions / one-time purchases.
• Payments are processed by Apple App Store or Google Play under their respective terms.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period.
• You can manage and cancel subscriptions in your App Store or Play Store account settings.
• Refunds: All purchases are final. Refund requests are handled by Apple or Google according to their respective refund policies.
• We may change pricing for future billing cycles with prior notice.

7. AI-Generated Content

• The Service uses AI models to edit and generate images. Results are provided "as is" and may be imperfect, inaccurate, or unexpected.
• You are responsible for reviewing, using, and distributing AI-generated content lawfully.
• Do not use AI-generated content in ways that mislead, defame, or harm others.
• Similar prompts may produce similar outputs for different users — we do not guarantee uniqueness.

8. Intellectual Property

The Service — including software, design, logos, trademarks, and content created by us — is owned by VIONYX Technology JSC and protected by intellectual property laws. Except for the limited license in Section 3, no rights are granted to you.

9. Third-Party Services

The Service may integrate with third-party services (Google, Apple, Facebook, AdMob, AI providers, etc.). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services.

10. Advertising

The free tier of the Service may display advertisements (banner, interstitial, rewarded). By using the free tier, you consent to receiving these ads. Paid subscriptions may remove some or all advertising depending on the plan.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIONYX TECHNOLOGY JSC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR USD 50, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless VIONYX Technology JSC, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your User Content, violation of these Terms, or violation of any third-party rights.

14. Termination

• You may stop using the Service and delete your account at any time. See Data Deletion Instructions.
• We may suspend or terminate your access if you violate these Terms or for any lawful reason, with or without notice.
• Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive (e.g., IP, disclaimers, liability) will survive termination.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law principles. Disputes shall first be attempted to be resolved amicably. If unresolved, they shall be submitted to the competent courts of Hanoi, Vietnam.

16. Changes to These Terms

We may revise these Terms at any time. Material changes will be communicated via the app or email. Your continued use after changes take effect constitutes acceptance.

17. Contact